*POLICY*
We value you as a customer and your satisfaction is very important to us, please note that Total Body Recovery Care has a NO REFUND POLICY for DEPOSITS AND SERVICES. However if your surgical appointment is cancelled your deposit is secured. Should you decide to reschedule please contact Nurse Love prior to confirming new surgical date to assure availability. Due to Covid-19 we will not be accepting any cash transactions. Be sure to reconfirm your surgical providers information, date of surgery and recovery address. Miami and Broward traffic can be terrible, and because of this we want to get you to your stay safely and in the shortest amount of time so PLEASE BE SURE TO BOOK A STAY NEAR YOUR FACILTY!!
*DEPOSIT /ONLINE FORMS*
A DEPOSIT IS DUE TO SECURE YOUR DATE(S) FOR SERVICE. WE DO NOT HOLD DATES. Once you have secured your recovery date with us, you will receive some important forms that must be signed and sent back via email. Service will not start unless all forms are completed.
*ADDITIONAL INFO*
You are responsible for fees/ensuring your hotel or Airbnb has 24-hours parking. Please book your stay near surgery facility and airport. additional fees will be added if distance is far